One of the reasons people don’t achieve their goals is that they have no set strategy in place. Here are two simple ways to go about goal setting that can yield results.
Are You a Fred? A Customer Service Superstar
Mark Sanborn’s book The Fred Factor is all about those people in a business that go above and beyond. The “Freds” of the world (named after Mark’s highly dedicated and hard working mailman). Last week I met a Fred. (Or rather, a Frederica).
Seth Godin Asks: Are You Willing to Fire Your Customers?
Just because the tide is out, doesn’t mean there’s less water in the ocean. ~ Seth Godin on the economy I came across this exclusive interview with best-selling author and transcendental marketer Seth Godin. Seth is one of the speakers at this year’s Chick-fil-A Leadercast, an inspiring and educational event designed for leaders of all […]