zappos Archives - Dare Dreamer Entertainment https://daredreamer.com/tag/zappos/ The Sites & Sounds of Creative Expression Mon, 03 Oct 2011 12:00:36 +0000 en-US hourly 1 https://wordpress.org/?v=6.4.1 96915532 A Branding Lesson from the Netflix Qwikster Spin-off https://daredreamer.com/a-branding-lesson-from-the-netflix-qwikster-spin-off/ https://daredreamer.com/a-branding-lesson-from-the-netflix-qwikster-spin-off/#comments Mon, 03 Oct 2011 12:00:36 +0000 http://daredreamermag.com/?p=5236 The Netflix decision to spin-off DVD-by-mail illustrates a great lesson about branding all professional creatives should strongly consider. What is your brand REALLY about?

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]]> https://daredreamer.com/a-branding-lesson-from-the-netflix-qwikster-spin-off/feed/ 3 5236 Are You a Fred? A Customer Service Superstar https://daredreamer.com/are-you-a-fred-a-customer-service-superstar/ https://daredreamer.com/are-you-a-fred-a-customer-service-superstar/#comments Mon, 09 May 2011 13:00:14 +0000 http://bladeronner.com/?p=3739 Mark Sanborn’s book The Fred Factor is all about those people in a business that go above and beyond. The “Freds” of the world (named after Mark’s highly dedicated and hard working mailman). Last week I met a Fred. (Or rather, a Frederica). I was traveling on business and had a four-leg flight from Atlanta […]

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]]> https://daredreamer.com/are-you-a-fred-a-customer-service-superstar/feed/ 2 3739 Seth Godin Asks: Are You Willing to Fire Your Customers? https://daredreamer.com/seth-godin-asks-are-you-willing-to-fire-your-customers/ https://daredreamer.com/seth-godin-asks-are-you-willing-to-fire-your-customers/#comments Thu, 17 Mar 2011 13:58:32 +0000 http://bladeronner.com/?p=3244 Just because the tide is out, doesn’t mean there’s less water in the ocean. ~ Seth Godin on the economy I came across this exclusive interview with best-selling author and transcendental marketer Seth Godin. Seth is one of the speakers at this year’s Chick-fil-A Leadercast, an inspiring and educational event designed for leaders of all […]

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]]> https://daredreamer.com/seth-godin-asks-are-you-willing-to-fire-your-customers/feed/ 1 3244 Do You Have Systems in Place to Close the Deal? https://daredreamer.com/do-you-have-systems-in-place-to-close-the-deal/ https://daredreamer.com/do-you-have-systems-in-place-to-close-the-deal/#comments Thu, 03 Mar 2011 19:22:05 +0000 http://bladeronner.com/?p=3153 Yesterday I was in a local UPS Store getting information about their box services. The manager I met with was a young guy, but really on the ball. Polite. Courteous. Informative. Didn’t give me a hard sell. I wasn’t ready to commit right then and there but told him I’d call back. He copied my […]

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