Comments on: Why I’m Leaving GoDaddy (It’s Not SOPA)

By: Ron Dawson

Ron Dawson — Tue, 14 Feb 2012 01:45:28 +0000

In reply to Andrew McCauley. For now I'm going to domain.com. I used the filmriot coupon code. :)

By: Andrew McCauley

Andrew McCauley — Tue, 14 Feb 2012 00:56:51 +0000

In reply to Ron Dawson. Ron, have you decided where you'll go yet?

By: When Your Patronage and Passions Clash | Dare Dreamer Magazine

When Your Patronage and Passions Clash | Dare Dreamer Magazine — Mon, 16 Jan 2012 13:01:15 +0000

[…] past weekend I wrote about how I’m leaving GoDaddy over $46 and a bad customer experience. Yet, I didn’t leave them when I knew their […]

By: dave cearley

dave cearley — Sun, 15 Jan 2012 14:37:07 +0000

I’ve noticed many businesses today appear to either have your purchase history on the cs screen, or run an algorithm that tells the cs person what leeway they have to keep customers happy in a dispute. If GoDaddy isn’t doing that and would risk a long term relationship over $46, they are either callous and greedy, or getting behind technologically. Either way, there are better choices out there. BTW, sounds like the transfer process is deliberately painful to disuade you from switching.

By: theflirtygirl

theflirtygirl — Sun, 15 Jan 2012 03:03:01 +0000

I’ve always stood by treating customers equally but when a misunderstanding happens and you bear part of the blame (or in this case it sounds like they bore the brunt of the blame for your confusion) then absolutely they should have been willing to bend their rules. Even if it meant offering half back to you if it wasn’t entirely their fault, the gesture could have gone a long way in showing they care about you as a client at all. Even better would be for them to credit you back and fix the confusing issue so it doesn’t happen to anyone else in the future. Short of that it says a lot about where their priorities lie when it comes to customer service vs. profits.

By: Michael Wright

Michael Wright — Sat, 14 Jan 2012 21:12:30 +0000

Ron, move your domains to Host Gator and don’t look back. Their standard Cpanel interface and WHM tools make it quite painless to move and manage multiple domains. I think you’ll look long and hard to find a better value for your money. Check them out

By: Nicolai Amter

Nicolai Amter — Sat, 14 Jan 2012 18:30:13 +0000

I have used dreamhost.com for many years, seems solid. And they don’t shoot elephants, do degrading ads or think supporting SOPA is a great idea. I frankly don’t understand why anybody would use godaddy, but there you go…

By: Michael Nistler

Michael Nistler — Sat, 14 Jan 2012 18:25:44 +0000

For serious biz applications where service matters, I’ll stick with ServInt. Over the years I’ve been down too many bumpy roads with other ISPs to realize you really do get what you pay for…

By: Ron Dawson

Ron Dawson — Sat, 14 Jan 2012 17:15:11 +0000

In reply to Rob. Hey Rob, as I mentioned to Steve, most major register services will have step by step guidelines for switching from GoDaddy. The two services I'm currently looking at are Hover.com and domain.com. Someone from domain.comactually contacted me via twitter than I arranged a phone call with them. Great customer service (so far).

By: Ron Dawson

Ron Dawson — Sat, 14 Jan 2012 17:13:26 +0000

In reply to Andrew McCauley. Hover.com is one of the companies I'm considering. I may be leaning towards domain.com though.