Customer Service Archives - Dare Dreamer Entertainment https://daredreamer.com/tag/customer-service/ The Sites & Sounds of Creative Expression Fri, 23 Sep 2016 18:03:42 +0000 en-US hourly 1 https://wordpress.org/?v=6.4.1 96915532 Do You Treat Your Customers Like People or Robots https://daredreamer.com/do-you-treat-your-customers-like-people-or-robots/ https://daredreamer.com/do-you-treat-your-customers-like-people-or-robots/#comments Fri, 01 May 2015 19:59:59 +0000 http://daredreamermag.com/?p=26115 Some coMpanies just don't get whAt Customer service is reallY about in today*S internet and social media age.

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]]> https://daredreamer.com/do-you-treat-your-customers-like-people-or-robots/feed/ 2 26115 How to Manage and Price Client Revisions https://daredreamer.com/how-to-manage-and-price-client-revisions/ https://daredreamer.com/how-to-manage-and-price-client-revisions/#comments Wed, 12 Sep 2012 13:38:58 +0000 http://daredreamermag.com/?p=8906 Four tips on how you can get paid for extra work clients require of you on a job you've completed...without pissing them off.

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]]> https://daredreamer.com/how-to-manage-and-price-client-revisions/feed/ 2 8906 Customer Service and The Miracle on 34th Street Effect https://daredreamer.com/customer-service-and-the-miracle-on-34th-street-effect/ Mon, 27 Aug 2012 12:00:04 +0000 http://daredreamermag.com/?p=8894 Wherein I tell you a somewhat comedic adventure to get a new pair of glasses without breaking the bank, and learning a valuable customer service lesson.

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]]> 8894 How to Deal with Clients Who Want a Lexus Quality for a Hyundai Price https://daredreamer.com/how-to-deal-with-clients-who-want-a-lexus-output-for-a-hyundai-price/ https://daredreamer.com/how-to-deal-with-clients-who-want-a-lexus-output-for-a-hyundai-price/#comments Tue, 03 Jan 2012 13:00:31 +0000 http://bladeronner.wordpress.com/?p=6503 How do you deal with a client who wants way more than he or she is willing to pay for, and is giving you grief about it? There's no easy answer, but here are my thoughts on the subject.

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]]> https://daredreamer.com/how-to-deal-with-clients-who-want-a-lexus-output-for-a-hyundai-price/feed/ 7 6503 When Client Relations Go Down Hill – A Perscription https://daredreamer.com/when-client-relations-go-down-hill-a-perscription/ Tue, 19 Jul 2011 17:35:44 +0000 http://bladeronner.com/?p=4493 It is bound to happen to you. At some point in your career as a professional visual artist, you will get that email, that tweet, that phone call from a client who is frustrated, pissed off, or down right nasty because of their interaction with you and your company. In some cases, their anger and […]

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]]> 4493 Are You a Fred? A Customer Service Superstar https://daredreamer.com/are-you-a-fred-a-customer-service-superstar/ https://daredreamer.com/are-you-a-fred-a-customer-service-superstar/#comments Mon, 09 May 2011 13:00:14 +0000 http://bladeronner.com/?p=3739 Mark Sanborn’s book The Fred Factor is all about those people in a business that go above and beyond. The “Freds” of the world (named after Mark’s highly dedicated and hard working mailman). Last week I met a Fred. (Or rather, a Frederica). I was traveling on business and had a four-leg flight from Atlanta […]

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]]> https://daredreamer.com/are-you-a-fred-a-customer-service-superstar/feed/ 2 3739 There Are Many More Impressions Than Just the First https://daredreamer.com/there-are-many-more-impressions-than-just-the-first/ https://daredreamer.com/there-are-many-more-impressions-than-just-the-first/#comments Mon, 21 Mar 2011 13:00:20 +0000 http://bladeronner.com/?p=3264 Everyone knows how important it is to make a good first impression in business. How you dress, the decor of your studio (or home if you meet clients there), how you answer the phone, your website, etc., are all important aspects of your business to which you need to pay special attention. However, sometimes we […]

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]]> https://daredreamer.com/there-are-many-more-impressions-than-just-the-first/feed/ 1 3264 Do You Have Systems in Place to Close the Deal? https://daredreamer.com/do-you-have-systems-in-place-to-close-the-deal/ https://daredreamer.com/do-you-have-systems-in-place-to-close-the-deal/#comments Thu, 03 Mar 2011 19:22:05 +0000 http://bladeronner.com/?p=3153 Yesterday I was in a local UPS Store getting information about their box services. The manager I met with was a young guy, but really on the ball. Polite. Courteous. Informative. Didn’t give me a hard sell. I wasn’t ready to commit right then and there but told him I’d call back. He copied my […]

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]]> https://daredreamer.com/do-you-have-systems-in-place-to-close-the-deal/feed/ 1 3153 No Brainer Customer Service https://daredreamer.com/no-brainer-customer-service/ https://daredreamer.com/no-brainer-customer-service/#comments Wed, 16 Feb 2011 14:00:08 +0000 http://bladeronner.com/?p=2960 In today’s highly competitive economy, I’m always shocked when business offer terrible customer service. It seems to me that some things are just no-brainers. For example: This past Saturday I went to Autobell car wash with a Groupon print out. They guy there told me that I didn’t print out the right certificate (I printed […]

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