Comments on: Seven Steps for a Friendly Follow-up

By: Kris Simmons

Kris Simmons — Sun, 02 Dec 2012 03:02:11 +0000

I’m not really sure why this trick seems to work but I can tell you that it DOES WORK! If I’m having a hard time closing a deal with a prospect who I know wants/needs a video, I will often reach out to them (with the contract attached) via email on Friday afternoons around 4pm. My theory is that people want to wrap up as much as they can before going into the weekend so they won’t have to stress about it when they show up at the office on Monday morning. The key is to engage them via email. If they respond to your note, keep responding back to them or pick up the phone and call them. If you become their only focus at the end of the day on a Friday, they’ll often sign your contract and email or fax it back to you. It’s a beautiful thing!

By: Ron Dawson

Ron Dawson — Thu, 20 Sep 2012 13:28:54 +0000

In reply to Meg Simone. Excellent examples Meg. Thanks for sharing.

By: Meg Simone

Meg Simone — Thu, 20 Sep 2012 09:54:42 +0000

Often times I fear that maybe my email ended up in their spam mail folder, especially if we had a great conversation on the phone. If I haven’t heard from someone within on week I will fwd them the initial response I sent them and say, “I sometimes end up in junk mail so I wanted to follow up to make sure you did get my initial response. Please keep me posted either way regarding your interest in my services.” Sometimes people actually do say, “thanks for getting back to me I never received your initial email.” So it has worked to save people from thinking I don’t follow up, and in other instances it’s prompted people to get back to me “either way.” Lots of times people do say, “we’ve been so busy” (for all the reasons you mention in your article) and they apologize for not getting back and/or solidifying their interest sooner.